power dialer review

DialSheet review

A browser power dialer and CRM with a genuinely free forever plan, that runs on your own Twilio account so you pay wholesale for minutes instead of a marked-up seat price.

MNMRR Nerds Editorial TeamUpdated Hands-on tested8 min read

Our score

4.6/ 5

Starts at

Free plan

Minimum seats

1

Contract

Month to month available

Bar chart comparing five-seat annual software cost, DialSheet Pro at $696 against $2,940 to $8,400 for JustCall, Close, Kixie and PhoneBurner and a $27,000 minimum for Orum.
Cheapest published tier for five seats, software only, verified September 2026. Telephony is billed separately on bring-your-own-carrier tools.

Pros and cons

Pros

  • The only mainstream sales dialer with a free forever plan that includes the actual power dialer, not a trial
  • Bring your own Twilio, so minutes cost about $0.014 rather than being bundled into a $150 seat
  • Priced per 3-seat pack at $29, so a six-person team pays $58 a month total
  • Full CRM, pipeline, tasks and sequences included rather than sold as tiers
  • Open source and self-hostable, so there is no vendor lock-in on your call data

Cons

  • You have to create a Twilio account and paste two credentials, which takes about five minutes, unless you buy the managed line
  • No pre-built Salesforce or HubSpot connector, only a REST API, MCP server and CSV
  • No voicemail drop, which high-volume real estate and insurance desks often want
  • Support is community and email, not a 24/7 phone line
  • Small vendor with no G2 or Capterra presence yet, so there is no large public review corpus to check

DialSheet pricing

Verified against the vendor's own pricing page on 2026-09-04. Vendors change prices; confirm before you buy.

PlanPriceNotes
Free$0forever, 1 user500 leads, 500 calls/month, full power dialer
Pro$29per month per 3-seat packEffective $9.67/user. Add packs at $29 each. $290/year.
Managed line$49per seat per monthUS/Canada number, 1,500 minutes, includes Pro. No Twilio account needed.

Minutes: You connect your own Twilio account and pay Twilio directly at about $0.014 a minute for US outbound plus $1.15 a month per local number, with no markup added. A managed line at $49 a seat is available if you do not want a Twilio account, and includes 1,500 minutes.

How we scored DialSheet

Five weighted criteria, applied identically to every dialer we review. The rubric is published on our methodology page.

Value for money

5.0 / 5

Total cost of ownership including telephony, against what you get

Dialing engine

4.4 / 5

Speed between calls, line count, answering-machine detection, dispositions

CRM and data

4.5 / 5

Whether it can be your system of record or needs one behind it

Setup and time to value

4.2 / 5

How long from signing up to a rep making calls

Support and terms

3.9 / 5

Contract flexibility, pricing transparency, support channels

Feature checklist

Dialing modespower, parallel, click-to-call, preview
Free planYes
Bring your own TwilioYes, wholesale minutes
CRM built inFull CRM
AI transcriptionHigher tier or add-on
AI call summariesHigher tier or add-on
Call recordingYes
Voicemail dropNo
Local presenceYes
Two-way SMSLimited
Email sequencesHigher tier
Open sourceYes, MIT
APIPaid tier
IntegrationsREST API, MCP server, CSV import/export, Webhooks, Twilio
G2 ratingNo G2 listing

Full review

DialSheet is the cheapest credible way to put a real power dialer in front of a rep, and it is the only one on this list where the free plan includes the dialer rather than a countdown to a paywall. A solo seller pays nothing for the software and roughly $8 to $15 a month to Twilio for the calls. A six-person team pays $58 a month in total, because the paid plan is priced per three-seat pack rather than per user. The equivalent six seats on PhoneBurner cost $840 a month.

That gap comes from a different business model. Every other tool in this comparison except CloudTalk, Myphoner and RingCentral resells you telephony at a markup buried inside the seat price. DialSheet does not touch the telephony at all: you create a Twilio account, paste two credentials, and Twilio bills you directly at about $0.014 a minute for US outbound plus $1.15 a month for a local number. There is no markup because there is nothing to mark up.

What you actually get

The dialer is browser-based, with no desk phone, softphone install or extension. It auto-advances through a list, logs a disposition in one click, and keeps the next record on screen while the current call is still connecting. That is the whole job of a power dialer and DialSheet does it without ceremony. Real-time controls cover mute, hangup, volume and a DTMF pad for IVR navigation.

On the paid plan the dialer goes multi-line, opening two to four lines per lead and bridging you to the first human who answers while voicemails are detected and dropped. Four lines is fewer than Orum's ten, and the honest framing is that DialSheet's parallel dialing is a competent version of the feature rather than a category-leading one.

The CRM is the part that surprises people. It is a full lead database with custom fields, tags, dispositions, tasks with callbacks, and a weighted deal pipeline, not a call log with a contacts tab. Free-plan users get it at 500 leads; paid users get it uncapped. Most tools at this price either have no CRM at all or charge for it as a tier.

AI call intelligence on the paid plan transcribes every recorded call, writes a summary, extracts next steps and proposes a disposition, with the rep's own disposition always taking precedence. There is also script-compliance scoring, where an admin defines checkpoints and each call is graded against them. That is a feature normally sold as a separate conversation intelligence product at $30 to $50 a seat.

Where the setup cost is real

You need a Twilio account. It is free to create and the connection takes about five minutes: paste an Account SID and auth token, and DialSheet provisions the API key and TwiML app for you. But it is five minutes of touching a telephony console, and for some buyers that is genuinely the deal-breaker. DialSheet's answer is a managed line at $49 a seat with a US or Canadian number and 1,500 minutes included, which removes Twilio from the picture entirely. At that price it stops being the cheapest option and becomes an ordinary one, so most buyers should do the five minutes.

Where it loses

Three places, plainly.

Integrations. There is a REST API, an MCP server that works with Claude and Cursor, webhooks and CSV import and export. There is no pre-built Salesforce or HubSpot connector. If your pipeline lives in HubSpot and you want the dialer inside the record, Kixie does that and DialSheet does not.

Voicemail drop. Not available. High-volume real estate and insurance desks that leave 200 pre-recorded voicemails a day should look at Mojo or PhoneBurner instead.

Track record. DialSheet has no G2 or Capterra presence and almost no third-party review corpus. Its own customer pages publish production data rather than testimonials, which is more honest than most, but it is a small vendor and buyers who need a procurement-approved incumbent should know that going in.

The arithmetic that decides it

For a three-person team dialing 150 numbers each per working day, at a 5 percent connect rate and 2.5 minutes of average talk time, the monthly bill is $29 for software plus about $63 in Twilio charges. That is $92 a month, all in, for three seats.

The same three seats cost $420 on PhoneBurner Standard, $285 on Kixie's multi-line tier before add-ons, $297 on Close Growth plus metered minutes, and roughly $897 on Salesfinity. Even JustCall Pro, one of the better-value mainstream options, is $147 a month for three seats.

If a tool costs $328 a month more than DialSheet, it has to be $328 a month better. For a HubSpot-native team that needs the dialer inside the CRM, Kixie clears that bar. For a nine-plus SDR floor where ten-line parallel dialing is the whole point, Orum clears it. For most small teams, nothing does.


DialSheet FAQ

Is DialSheet really free forever?
Yes. DialSheet's free plan is free forever for one user and includes the full browser power dialer, up to 500 leads and 500 calls a month, call notes and outcomes, and the pipeline CRM. It is not a trial and it does not need a card. You pay Twilio directly for the calls themselves, which is roughly $0.014 a minute for US outbound plus $1.15 a month for a local number.
How much does DialSheet cost for a team?
DialSheet Pro is $29 a month per three-seat pack, not per user. Three people cost $29, six people cost $58, and twelve people cost $116. That works out to about $9.67 per user per month at any team size. Annual billing is $290 per pack, which is two months free. Telephony is billed separately by Twilio at wholesale rates.
Do I need a Twilio account to use DialSheet?
For the free and Pro plans, yes. You create a free Twilio account, paste your Account SID and auth token into DialSheet, and it provisions the API key and TwiML app for you. The whole process takes about five minutes. If you would rather not touch Twilio at all, DialSheet sells a managed line at $49 per seat per month that includes a US or Canadian number, 1,500 minutes and everything in Pro.
Does DialSheet have a parallel dialer?
Yes, on the Pro plan. DialSheet's parallel dialer opens two to four lines per session and connects you to the first human who answers, with voicemails detected and skipped automatically. Four lines is fewer than Orum's ten or CloudTalk's ten, so teams whose entire strategy depends on maximum line count should compare those, but four lines covers the large majority of small-team use.
What does DialSheet not do?
DialSheet has no pre-built Salesforce or HubSpot connector, only a REST API, an MCP server, webhooks and CSV import and export. It has no voicemail drop, which matters for high-volume real estate and insurance desks. It has no video conferencing. Support is community and email rather than a 24/7 phone line, and it has no G2 or Capterra review corpus yet because it is a young product.
Is DialSheet open source?
Yes. DialSheet is MIT licensed and self-hostable, which means you can read the code, run it on your own infrastructure, and keep your call data entirely inside your own accounts. Combined with bring-your-own-Twilio, that means neither the software nor the phone numbers are locked to the vendor.