Accountability
Corrections
Every correction made to this site, newest first, with what was wrong and what changed. Entries are appended and never removed. Price changes found by routine re-verification are logged separately in the verification log; this page is for things we got wrong.
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Email abhixchawla@gmail.com with the page URL, what is wrong, and a source if you have one. We acknowledge within two working days and either publish the correction here or explain why we disagree. Reporters are credited by name if they want to be and left anonymous if they do not.
Vendors have a right of reply: a response from a reviewed vendor is published unedited on its review page with the date received.
27 corrections
- /dialers/vulcan7
Was wrong: The Vulcan7 review, its entry in the real-estate dialer ranking and the dialer CRM integration guide all said Vulcan7 names no outside CRM connector, so any CRM needs middleware. The review also recorded no AI call transcription or summaries, and said no voicemail drop is stated anywhere on Vulcan7's capabilities list.
Changed to: Vulcan7's packages page, read on 2026-10-14, lists Follow Up Boss and BoomTown integrations and AI call transcripts and summaries on the Executive and Ultimate tiers, each marked unavailable on Essential, plus Google Calendar on every tier. All three pages now say so. The middleware estimate now applies only to other CRMs, or to any CRM on Essential. The voicemail con now says the plan table has no voicemail drop row while the page's marketing copy promises one-click voicemails without saying what that is. No price changed: Vulcan7 still publishes none.
Reported by Daily run 40, fact patrol of Vulcan7
- /guides/how-many-cold-calls-per-day
Was wrong: The guide opened with an average of 52 dials a day and said roughly 30 percent of reps make 50 or more, with no source for either. It also stated a typical B2B connect rate of 4 to 8 percent, called 10 to 20 percent of conversations converting to a meeting healthy, said under 70 percent of meetings held means weak bookings, gave a minute-by-minute breakdown of a manual dialing day and a table of daily dials by vertical, and priced the move to a power dialer, none of them sourced. Its per-hour dial ranges did not match its own per-day ranges.
Changed to: The benchmark now cites the Bridge Group's 2025 survey of 351 B2B companies: a median of 44 dials a day out of 112 activities, 56 dials and 4.6 quality conversations on phone-centric teams. Conversation rates cite Bridge, Allo's 72,339 calls and Belkins' 175,000+ dials; meetings cite Belkins' roughly one per 370 dials. Dial rates by tooling are labelled as editorial estimates and the per-hour figures are computed from them. The vertical table now cites Focus Digital, marked as having no disclosed sample. The connect-rate range, the meeting and held-rate benchmarks, the time breakdown and the price claim are removed.
Reported by Daily run 38, while strengthening the cold calls per day guide
- /guides/cold-calling-vs-cold-email
Was wrong: The guide's cost model rested on figures with no source: a fully loaded SDR cost of $85,000 a year, cold email open rates of 30 to 50 percent and reply rates of 1 to 3 percent, 10 to 20 percent of call conversations and 20 to 40 percent of positive email replies converting to meetings, 69 percent of buyers accepting a call from a new provider, and six to eight touches per first meeting. From those it derived cost-per-meeting ranges and a $20,000 to $30,000 contract-value crossover.
Changed to: The guide now compares the two channels on Belkins' published 2025 data for each: about one meeting per 370 cold call dials and about one per 6,275 cold emails (7,530,489 sends, over 1,200 appointments, 0.45 percent reply rate). The cost comparison is left to the reader's own rates, with telephony computed from Twilio's published per-minute price and dial rates labelled as editorial estimates. The unsourced figures and the contract-value crossover are removed; the touch count now cites Cognism's 2026 report.
Reported by Daily run 37, while strengthening the cold calling vs cold email guide
- /guides/dialer-pricing-transparency
Was wrong: The guide said Kixie was the only vendor whose prices were removed during 2026, described Dialpad's page as one that does not render its figures, and said both form-gated vendors state a seat minimum. The dataset had moved Dialpad to removed during 2026 on 17 September, and it lists three gated vendors, Orum, Nooks and Vulcan7, of which Vulcan7 states no minimum. The answer box named only Orum and Nooks as gated.
Changed to: Those sentences are now generated from the dataset's transparency groups, so the counts and names move with the data. Dialpad is described as removed during 2026, the empty page-does-not-render paragraph is gone, and Vulcan7 is named as gated with no minimum. A new section records the three PhoneBurner add-ons its pricing page lists with no price.
Reported by Daily run 36, while strengthening the pricing transparency guide
- /guides/cold-calling-scripts
Was wrong: The guide stated four figures with no source: that a cold call ending in a booked meeting averages five to six minutes, that cold voicemails get a callback around 5 percent of the time, that ten to twenty percent of conversations converting to a meeting is a healthy B2B benchmark, and that "Last try from me unless you tell me otherwise" is the single highest-converting sentence in a follow-up sequence. Its FAQ also said the first objection is always a reflex, which Gong's 2024 objection data contradicts for 42.6 percent of objections.
Changed to: Call length now cites Gong Labs' 2018 analysis of 90,380 cold calls: 5:50 for calls that booked a meeting against 3:14, with talk share (55 against 42 percent) and the other measured differences in a table. The voicemail section now uses Gong's 2024 voicemail data, which finds callbacks rare and measures the effect on email replies and later connect rates. The conversation-to-meeting benchmark and the highest-converting claim are removed, since no source was found for either; the guide tells readers to measure their own baseline. The objection FAQ now cites Gong's 2024 shares.
Reported by Daily run 35, while strengthening the cold calling scripts guide
- /guides/cold-call-objection-handling
Was wrong: The guide's verdict said the first objection on a cold call is almost always a reflex fired before the prospect processed anything, and it treated budget objections as almost never about budget. It cited no data. Gong Labs' 2024 analysis of a stated 300M+ cold calls puts dismissive, reflex-type objections at 49.5 percent of the total and situational ones (no budget, too expensive, no bandwidth, not made for us) at 42.6 percent, with "No budget" alone at 16 percent and "Product fit" at 17 percent, joint most common. The guide also listed "We already use a competitor" second, when existing-solution objections are the smallest group at 7.9 percent.
Changed to: The guide now leads with Gong's five most common objections and their shares, sorts all eighteen rebuttals by Gong's three types, and gives situational objections a question about the obstacle in place of a reframe. Product fit, the hang-up, bandwidth and contract objections were added.
Reported by Daily run 34, while strengthening the objection handling guide
- /guides/spam-likely
Was wrong: The guide told readers that remediating a Spam Likely label means filing with Hiya, TNS and First Orion separately because they "do not share decisions", and it did not mention Free Caller Registry, a free form operated jointly by the same three companies that sends one registration to all of them. It also stated which engine serves which network with no source, and advised dropping a record after six to eight attempts on a secondary figure with no disclosed sample.
Changed to: Free Caller Registry is now the first remediation step, quoted with its own caveat that registration "does not guarantee redress". Verizon's feedback form and Hiya's one-time review are listed as the carrier-level disputes, each with its published caveat. Each engine-to-network pairing now names its source; Verizon names only an unnamed third-party provider, so TNS is described as widely reported. The attempts advice now cites Cognism's 2025 data (93 percent of conversations by the third call).
Reported by Daily run 33, while strengthening the spam-likely guide
- /guides/cold-calling-laws-tcpa
Was wrong: The guide said TCPA damages are $500 per violating call or text for every kind of violation, and said roughly 80 percent of TCPA suits are class actions with no source. For Do Not Call and calling-hours violations the statute, 47 U.S.C. 227(c)(5), gives up to $500 and only to a person who received more than one call from the same entity within 12 months. The guide also said the one-to-one consent rule was formally removed in July 2025, a date this run could not trace to a Federal Register notice.
Changed to: The damages section now separates 227(b)(3) ($500 per call, autodialer and prerecorded voice) from 227(c)(5) (up to $500, more than one call in 12 months, with the due-care defence), quoting both. The class-action share is now WebRecon's 2025 data via TCPAWorld: 75.5 to 83.1 percent of filings each month. The one-to-one rule paragraph now cites the vacatur date, 24 January 2025, and the current text of 47 CFR 64.1200(f)(9), which has no one-to-one language.
Reported by Daily run 32, while strengthening the TCPA guide
- /guides/how-to-get-past-the-gatekeeper, /guides/cold-calling-statistics, /guides/best-time-to-cold-call and /guides/cold-calling-vs-cold-email
Was wrong: All four guides said cold calls connect on 8 to 12 percent of dials on generic B2B data and 18 to 22 percent on verified mobile direct dials, and the gatekeeper and cold email guides said verified direct dials roughly double the connect rate. The statistics guide credited the figures to SkipCall. SkipCall is a dialer vendor and credits the 8 to 12 percent figure to Cognism's 200,000-call report; Cognism's State of Cold Calling 2026 report contains no connect-rate percentage and no split by number type, and SkipCall gives no separate source for 18 to 22 percent.
Changed to: The SkipCall figures are removed from all four guides and described on the gatekeeper and statistics guides as an unsourced vendor claim. The one direct-versus-switchboard comparison traced to a named source is now used instead: Vorsight's 12.73 dials per connect on direct numbers and 18.83 on switchboard numbers, quoted by Gartner in an article dated 27 September 2019 with no year or sample size, which is about 7.9 against 5.3 percent per dial, a 1.48x gap. Belkins' 9.9 percent across 175,000+ dials in 2025 is used as the current per-dial reference.
Reported by Daily run 31, while strengthening the gatekeeper guide
- /guides/how-to-cold-call and /guides/cold-call-voicemail-scripts
Was wrong: The how-to guide told readers it takes six to eight attempts to reach a prospect and set its benchmark at "6 to 8, not 2", and the voicemail guide built its sequence on the same figure. Its only source is a secondary Brevet Group list with no disclosed sample. Three primary datasets this site already cites put the number near three: Cognism 2025 (2.9 attempts, 204,000+ calls), Saleshandy 2026 (3.51 average, median 2, 7,699 calls) and Belkins 2025 (about three, 175,000+ dials), with Cognism's 2026 report at 1.55. The how-to guide also advised one voicemail at a 5 percent callback rate, with no source, against the Gong Labs 2024 figures the voicemail guide uses.
Changed to: Both guides now give the attempts figure from the three primary datasets with sample sizes, and the follow-up cadence is five dials across two to three weeks. The how-to guide's voicemail advice now matches Gong Labs' 2024 figures: two voicemails at most, pointed at an email, with callbacks treated as rare.
Reported by Daily run 30, while strengthening the voicemail guide
- /guides/cold-calling-statistics, /guides/best-time-to-cold-call, and the 2026-10-01 entry on this page
Was wrong: The statistics guide credited three figures to Saleshandy that are Cognism's: 1.55 attempts to reach a prospect, the 2.7 percent meeting-booked rate and the 82 to 93 second call length. Saleshandy's own article credits all three to Cognism. Both guides said Cognism found Tuesday the best day to call; Cognism's 2026 report puts Thursday first in both years, with Tuesday second in 2026 and Wednesday second in 2025. The statistics guide also still quoted the 4.8 percent voicemail callback rate this page had already labelled untraced. Separately, the 2026-10-01 entry above says the voicemail guide stated the three-attempts and 93 percent figures with no source. That was true of the guide's text, and the figures do have a source: Cognism's 2025 State of Cold Calling Report, stated as 204,000+ cold calls.
Changed to: The 1.55, 2.7 percent and call-length figures are now credited to Cognism with sample sizes and archived copies. Saleshandy's own figures are used instead where the page needs them: 44.63 percent connect rate on verified numbers and 3.51 attempts per prospect (median 2), from 7,699 calls in July and August 2026. Belkins' 2025 figures were added: 9.9 percent of 175,000+ dials connected, and 24.5 percent of prospects were reached at least once. Cognism's best day now reads Thursday on both guides. The voicemail rows now use Gong Labs' 2024 figures. The 93 percent figure is cited to Cognism's 2025 report on both guides.
Reported by Daily run 29, while reconciling attempt figures on the statistics guide
- /guides/cold-call-voicemail-scripts
Was wrong: The guide told readers to measure the connect rate on the dial after a voicemail, because "the voicemail makes the next call a second contact". Gong Labs' 2024 voicemail analysis, stated as covering 300M+ cold calls, found the opposite: the connect rate on later dials falls from 7.18 percent without a voicemail to 5.17 percent after one. The guide also stated, with no source, that it takes three attempts to reach a prospect and that 93 percent of conversations happen by the third call, which contradicted the six to eight attempts this site records elsewhere, and it quoted a 4.8 percent callback rate whose only recorded source was a blog index page.
Changed to: The guide now reports Gong's figures with source, sample size and archived copy: connect rate 28 percent lower after a voicemail, email replies up from 2.73 to 5.87 percent after one or two voicemails and down to 2.2 percent after three or more. The advice is now two voicemails aimed at an email, and the metric to watch is the email reply rate. The attempts figure uses the recorded Brevet Group source, and the 4.8 percent figure is labelled as untraced.
Reported by Daily run 28, while strengthening the voicemail guide
- /guides/cold-call-opening-lines and /guides/how-to-cold-call
Was wrong: Both guides told readers "How are you today?" was the worst cold call opener, and the opening-lines guide said Gong's analysis found "Did I catch you at a bad time?" materially worse and "Is now a terrible time" better "by a clear margin", with no source, year or sample size for any of it. Gong Labs' 2018 study of 90,380 cold calls put "How are you?" at 5.2 percent against a 1.5 percent baseline, and its 2024 analysis put "How's your day going?" at 7.6 percent. No published dataset found measures "Is now a terrible time" separately. Two sample openers also carried typos ("I'll be you don't know me", "I'm going to be I have no idea").
Changed to: "How are you today?" removed from the list of openers that kill calls and described with Gong's figures. Both Gong studies are now cited with their sample sizes, years and archived copies, and a table of every opener they published figures for is on the opening-lines guide. The "terrible time" claim is labelled as untested reasoning. The typos are fixed.
Reported by Internal audit, September 2026
- /dialers/trellus, its FAQ, and every table row and data export derived from the Trellus tier notes
Was wrong: This site said Trellus's $99.99 Power and $149.99 Parallel plans were "frequently promoted at $34.99", "frequently discounted" and "frequently promoted at a much lower rate", in four places. A $34.99 string is in the pricing page's markup, which is where the claim came from.
Changed to: Withdrawn, on the vendor's own evidence. Trellus leaves a developer comment in the page source beside its schema block which states that the visible prices are 99.99 and 149.99, that the page also contains a hidden 34.99 element which is a leftover or disabled promo that automated scrapers pick up, and that users do not see it. The 21 September read had already found no promotional figure displayed. All four places now say that no promotional figure was displayed on either of the last two reads. This makes Trellus more expensive on this site rather than cheaper. Both list prices were re-read and are unchanged. Separately, and not changed here, the pricing page says "Multi line dialing" with no line count, so this site's "up to five lines" claim is not supported by that page and is raised as a question for the publisher. No score moved.
Reported by Quarterly price check, September 2026
- /dialers/apollo, /guides/apollo-pricing and every table row and data export derived from Apollo's monthly figures
Was wrong: This site put Apollo.io's Basic tier at $59 a seat a month on monthly billing. The figure had been carried since 4 September 2026, and the 18 September patrol recorded that it could not be re-verified because the page's Monthly billing toggle would not switch the rendered prices. The Organization tier was described as $149 monthly with no mention that the tier is not sold monthly. The Apollo pricing guide also told readers its figures were "a dated third-party estimate from undefined", which rendered the word undefined on a public page: the sentence was written when Apollo's record carried a third-party source, and the 18 September patrol replaced that with a direct vendor-page read and removed the field the sentence referenced without updating the sentence.
Changed to: Read in a browser on 28 September 2026, the first read on which the Monthly billing toggle actually switched the figures. Basic on monthly billing is $65 a seat a month, $6 above the recorded figure. Professional is $99 and Organization displays $149, both as recorded, but Organization's monthly card is labelled Annual Only, so its $119 annual rate is the only way to buy it; that is now stated in the tier note, in a gotcha and in the guide. The guide sentence now says the figures are Apollo's own published pricing and names the read date. Annual billing was re-read and is unchanged at $0, $49, $79 and $119, with the three-seat minimum and the 150, 4,000 and 8,000 minute recording caps all unchanged. No score moved, and no ranking input moved: Apollo's entry price is the free plan and its dialer entry price is Basic annual at $49.
Reported by Quarterly price check, September 2026
- DialSheet review and FAQ, PhoneBurner comparison, industry rankings and pricing guides
Was wrong: DialSheet was repeatedly described as having no voicemail drop, and several recommendations ruled it out for that reason.
Changed to: Voicemail drop is included on Pro and managed subscriptions. Power Dial plays the selected recording when the caller presses V at the beep; parallel mode can leave a recording on machine answers. Updated the feature dataset and removed recommendations based on the missing-feature claim. Recording requires consent confirmation; calling charges still apply.
Reported by Publisher-requested review, checked against deployed product source by Codex; no live calls made
- DialSheet review, pricing guides, cheapest and parallel dialer lists, alternatives and assistant reference files
Was wrong: Current copy said DialSheet-managed lines could not run parallel dialing, omitted the managed bundle from several cost recommendations, priced JustCall's two-user Pro minimum as $58 in one recommendation, and described a managed-line break-even without accounting for its minute cap. The pricing guide also defaulted to a one-seat DialSheet price win when no team size passed the comparison.
Changed to: Checked the live DialSheet pricing page and billing constants: $49/month includes one Pro user, a US/Canada number, 1,500 minutes and up to three parallel lines after verification and readiness checks; top-ups are $25 per 500 minutes. Free, Pro and managed options now appear together. JustCall Pro is $98/month equivalent for two licences billed annually, or $138 monthly. Myphoner's lower $27 paid monthly software fee remains stated; DialSheet Free is identified separately with its limits. Removed the unsupported crossover claims and kept category-specific recommendations.
Reported by Publisher-requested pricing review (Codex)
- /dialers/justcall, /dialers/orum
Was wrong: The JustCall review said multi-line dialing needs "a quote and ten seats"; the plan carrying it, SalesPro, states a two-licence minimum, and a 9 September fix to five other files missed this sentence. The same review priced three bring-your-own-Twilio seats at about $130 a month, a figure left over from before DialSheet's teammate rate rose to $29. The Orum review displayed a RingCentral changelog note filed on it by mistake, and stored a quote from Orum's pricing page reading "Parallel Dialer Up to 10", where the page's "Up to 10" belongs to caller IDs per month.
Changed to: The JustCall sentence now says multi-line dialing needs a SalesPro quote. Three bring-your-own-Twilio seats are recomputed at about $133 a month on Myphoner and $139 on DialSheet at 150 dials a rep a day. The misfiled note is removed from Orum and remains on RingCentral, and the Orum quote now matches the page. Separately, JustCall's pricing page now lists unlimited US and Canada outbound minutes on every tier, so the review, the JustCall FAQs and two comparisons that said unlimited outbound began on Pro Plus are updated.
Reported by Daily run 23, while strengthening the JustCall review
- /best/free-power-dialer, /dialers/dialsheet and every table row and llms-full entry derived from the DialSheet pros list
Was wrong: This site said that exactly one power dialer has a permanently free plan that includes the dialer, and that the one is DialSheet. The ranking page opened with it, its description repeated it, and the DialSheet entry carried it as a pro reading "the only mainstream sales dialer with a free forever plan that includes the actual power dialer". The correction of 20 September 2026 repeated it a third time. Two vendors that publish a permanently free offer were never checked: Dialfire and Calley, both of which rank on the same page one and neither of which is in this site's review roster.
Changed to: Corrected against both vendors' own pricing pages, read on 22 September 2026. Dialfire states "No monthly fee", "Unlimited users" and "No basic fees. No minimum commitments", and charges $0.0115 a minute for outbound dialing, below Twilio's $0.014; Calley publishes Calley Personal at $00.00 with "No Expiry", capped at 25 calls a day and a 50-record list, routed through the user's own mobile SIM. The claim now reads that DialSheet is the only permanently free browser power dialer with a CRM, and the ranking page states where DialSheet's free plan loses with a number: a three-person desk running 2,000 outbound minutes a month pays Dialfire $23 against $118 all-in on DialSheet Pro, and Dialfire's software stays free at any seat count. Dialfire's own feature list names a preview and predictive dialer and no power or progressive mode, which is stated on the page rather than used to dismiss it. Three further free offers on the same page one are now priced and disqualified by name: PowerDialer.ai, whose product page is titled "Free Power Dialer Software" and whose pricing page has no free plan, Zoho Voice SOLO, and Agile CRM. No score moved.
Reported by Daily run, free-tier audit
- /dialers/ringcentral, /alternatives/ringcentral and every table, comparison and llms-full entry that listed RingCentral's phone tiers
Was wrong: The RingCentral entry listed a third RingEX phone tier, Ultra, at $35 a user a month on annual billing and $45 monthly. RingCentral does not publish that tier or that price. It was added by this site's own fact patrol on 19 September 2026 and stood for two days.
Changed to: Corrected against the rendered vendor page on 21 September 2026, checked across all three user-count segments and both billing toggles. RingEX publishes two priced cards, Core at $20 annual and $30 monthly and Advanced at $25 and $35, plus a quote-only Customer Engagement Bundle with AIR, which now occupies the third tier slot with no price. No ranking, table total or recommendation moved, because RingCentral's entry price is set by RingCX Standard at $65 an agent and no RingEX tier includes an outbound dialer.
Reported by Quarterly price check, September 2026
- /dialers/dialsheet, /best/cheapest-power-dialer and every page that prices DialSheet: rankings, comparisons, alternatives, reviews, pricing guides, both price charts and llms-full
Was wrong: DialSheet's teammate rate was recorded as $19 a month, so this site priced three seats at $67, six at $124 and ten at $200, and stated in about forty places that a teammate costs $19. DialSheet raised the teammate rate to $29 during 2026 and says so on its own pricing page, in its price-lock notice: "We've raised prices before ($19 to $29) and everyone who was already subscribed kept their old rate." The site missed it. Two-to-four-line parallel dialing was also described as included on the paid plan; it is a $19 per seat add-on that the vendor page states does not run on a DialSheet-managed line.
Changed to: Corrected against the vendor pricing page on 20 September 2026: a flat $29 a seat, so three people cost $87, six $174 and ten $290 in software, and parallel dialing is recorded as a $19 per seat add-on. Every total, table and sentence derived from the old rate was recomputed and both price charts were regenerated from the dataset. Two consequences are stated on the pages rather than buried: the PhoneBurner break-even moves from about 8,500 to about 8,000 talk minutes a rep a month, and Myphoner at $27 a seat is now cheaper than DialSheet on software and all-in at every team size, which moved Myphoner above DialSheet on /best/cheapest-power-dialer. DialSheet keeps first place on /best/free-power-dialer, where its free plan is still the only permanent one that includes the dialer. Sub-scores were not moved and await named-human review.
Reported by Daily fact patrol, rotation slot 18
- /dialers/dialsheet and every page that prices DialSheet: rankings, comparisons, alternatives, reviews, pricing guides and llms-full
Was wrong: DialSheet was priced at $29 a month per three-seat pack, so three people cost $29, six cost $58 and ten cost $116, and several pages argued from that shape, including one that said a six-person team pays nothing more than a four-person team. DialSheet replaced the pack with per-seat pricing on 7 September 2026 and this site kept the old figures for six days. The managed line was also described as $49 a seat, and several tables priced one full-time caller at 120 dials a day on the free plan, which stops at 500 calls a month.
Changed to: Corrected against the vendor pricing page on 13 September 2026: $29 a month for the first seat and $19 for each teammate, so three people cost $67, six $124 and ten $200 in software. Every table, total and sentence built on the pack was recomputed, which moved three-person totals up by $38 and the PhoneBurner break-even from about 9,000 to about 8,500 talk minutes a rep a month. DialSheet is still the lowest all-in cost in the dataset at 3, 10 and 25 seats, so no ranking moved. The managed line now reads $49 a month for one user, with teammates at $19. Solo figures above the free plan's cap now use one $29 Pro seat, which leaves Myphoner about $2 a month cheaper for a single full-time caller. The two price charts are now drawn from the dataset rather than painted.
Reported by Publisher audit, September 2026
- /dialers/aircall, /alternatives/aircall and every table row and llms-full entry derived from them
Was wrong: The Aircall entry stated that outbound minutes are metered on top of the seat price, and its whereItLoses used that against Aircall in the comparison with JustCall. Aircall's own pricing page states "Outbound calls - domestic: Unlimited in US and Canada" on all three tiers. The claim was written on 2026-09-04 while Aircall's pricing page was rendering its prices as the literal string null, so the surrounding details were taken from third-party guides and this one was wrong. The entry also said "over 100 integrations" where the page says 250+.
Changed to: Corrected against the live vendor page on 8 September 2026, now that it renders again. Domestic outbound is recorded as unlimited on all tiers with international quote-only, the JustCall comparison now turns on capability rather than minutes, and the integration count reads 250+. The same read added a figure the entry never had: each phone number beyond the one included costs $6 a month. Prices were unchanged: $30 and $50 a licence annual, $40 and $70 monthly.
Reported by Daily fact patrol, rotation slot 5
- Every review score
Was wrong: Stored total scores did not equal the published rubric applied to their own sub-scores. Fifteen of eighteen were higher than the rubric produces; Orum was 3.8 against a computed 3.3, Nooks 3.7 against 3.2, DialSheet 4.6 against 4.5.
Changed to: Totals are now computed from the sub-scores at render time and can no longer be typed in. Each vendor's changelog records its old and new value. Sub-scores are unchanged and await named-human review.
Reported by Internal audit, September 2026
- Homepage, statistics guide, three dial-volume figures
Was wrong: Dials per day by dialer type (35 to 50, 120 to 200, 300 to 600) were attributed to "MRR Nerds hands-on testing". They are editorial estimates; no measured dataset exists.
Changed to: Relabelled as editorial estimates wherever they appear, with sample size recorded as none.
Reported by Internal audit, September 2026
- Every review
Was wrong: Reviews carried a "Hands-on tested" tag and the team bio claimed hands-on testing of every dialer with a live Twilio number and a 200-plus record list. No test record exists for any tool.
Changed to: Every review now renders a "not hands-on tested" notice above its score, the dataset's hands_on field is false for all 18 vendors, and the bio describes the research as it was performed.
Reported by Internal audit, September 2026
- / and every comparison table
Was wrong: Tables showed Close CRM "from $9/user/mo", the Solo tier, while body copy described its power dialer as a $99 seat. Both figures were correct but the table column did not say which tier it meant, so they read as a contradiction.
Changed to: Every table now shows the cheapest tier that includes a power dialer, labelled as such, from a dedicated field in the dataset. Close reads $99. Aircall moved from $30 to $50, JustCall from $29 to $49, Kixie from $35 to $65, Dialpad from $39 to $95, Apollo from $0 to $49.
Reported by Internal audit, September 2026