The other side of the ranking

Where DialSheet loses

DialSheet is the dialer this site recommends most often. These are the 17 cases, collected from every review, where a competitor is the better buy, each with the number that decides it.

MNAbhi ChawlaLast substantive update

In DialSheet's own words, from its review

Loses to PhoneBurner above roughly 9,000 talk minutes a rep a month, where bundled unlimited calling undercuts $0.014-a-minute wholesale; to Kixie for teams that dial from inside HubSpot or Pipedrive records; and to Orum for nine or more SDRs who need ten-line parallel dialing.

Its review also lists five weaknesses and carries a “not hands-on tested” notice, like every other review here. Read it.

Case by case

Each entry is the `where it wins` line from that competitor's review, verbatim. If a case is missing, the review is missing it too, and that is a correction we want.

  • PhoneBurnerscore 3.7 · from $140/user/mo

    If a rep dials 300 times a day and talks for hours, unlimited included minutes can beat metered telephony. Above roughly 9,000 talk minutes a month per rep, PhoneBurner's flat fee costs less than paying Twilio by the minute.

  • Orumscore 3.3 · price not published

    If you have nine or more SDRs whose only job is conversation volume, ten-line parallel dialing produces more connects per hour than any single-line tool can, and the seat price stops mattering next to the salary it multiplies.

  • Nooksscore 3.2 · price not published

    For a team where ramp time is the constraint rather than dial volume, the roleplay, scorecards and shared floor are worth more than a cheaper dialer, because they shorten the time to a productive rep.

  • Kixiescore 3.6 · from $65/user/mo

    If your entire sales process lives in HubSpot and you want the dialer inside the record rather than beside it, Kixie's integration is better than anything a bring-your-own-Twilio tool offers today.

  • Aircallscore 3.2 · from $50/user/mo

    As the phone system for a whole company rather than a sales floor. If support, ops and sales all need numbers and routing, Aircall does that job better than any dedicated dialer.

  • JustCallscore 3.6 · from $49/user/mo

    For a two to ten person team that needs calling and SMS in one tool with real CRM integrations, $49 a seat with unlimited minutes is a fair deal that a bring-your-own-Twilio tool cannot match on integration depth.

  • Close CRMscore 4.0 · from $99/user/mo

    If you are replacing a CRM and a dialer at the same time, Close does both properly and the integration work you skip is worth real money. It is the strongest CRM in this comparison by a wide margin.

  • Salesfinityscore 3.4 · from $299/user/mo

    It is the only way to buy real parallel dialing for one or two reps without signing an annual contract or clearing a seat minimum. For a team testing whether parallel dialing works for them at all, that matters more than the headline price.

  • Mojo Dialerscore 3.4 · from $99/user/mo

    For expired-listing and FSBO prospecting, Mojo bundles the data and the dialer, and no general-purpose tool does that. If you buy Mojo's lists anyway, the dialer is the cheapest way to call them.

  • CloudTalkscore 3.4 · from $54/user/mo

    For a team dialing multiple European countries, CloudTalk's number coverage and SIP carrier support are better than anything a US-first tool offers, and ten-line parallel at €39 undercuts every dedicated parallel dialer.

  • Myphonerscore 3.9 · from $27/user/mo

    If you want bring-your-own-Twilio economics with a more established vendor and a longer track record than DialSheet has, Myphoner is the closest thing to a like-for-like alternative.

  • Readymodescore 3.6 · from $199/user/mo

    If you are running an actual call centre with supervisors and a queue, predictive dialing at this price with DIDs included is a category no power dialer competes in.

  • Trellusscore 3.4 · from $100/user/mo

    If your team lives in Outreach or Apollo and the dialing is the only weak part, Trellus adds parallel dialing without a migration. Nothing else on this list does that.

  • Koncertscore 3.4 · price not published

    The agent-assisted dialer, where a human navigates gatekeepers and hands you a live decision-maker, produces connect rates no software-only dialer reaches. If your target market is hard to reach, that is worth paying for.

  • Dialpad Sellscore 3.3 · from $95/user/mo

    For a sales team where call quality analysis matters more than dial count, Dialpad's transcription and coaching are better than most dedicated dialers deliver at twice the price.

  • Apollo.ioscore 3.7 · from $49/user/mo

    If you are buying contact data anyway, Apollo's dialer is effectively free and removes an integration. For a team making thirty calls a day alongside email, that is the right trade.

  • RingCentralscore 3.0 · from $65/user/mo

    If the whole company already runs on RingCentral, adding RingCX is less work than introducing a second vendor, and the bring-your-own-carrier support is real.

Does the rubric decide the winner, or does the weighting?

Value for money carries 30 percent of the score, and the cheapest tool will tend to win a value-weighted rubric. This table recomputes every score under five weightings, including one that ignores value entirely. The result is printed whatever it shows.

Weighting (value / dialing / CRM / setup / support)1st2nd3rdDialSheet position
Published rubric (30/25/20/15/10)DialSheet 4.5Close CRM 4.0Myphoner 3.91 of 18
Value de-emphasised (20/30/20/15/15)DialSheet 4.4Close CRM 4.1PhoneBurner 3.91 of 18
Dialing-first (15/40/15/15/15)DialSheet 4.4Close CRM 4.1PhoneBurner 4.01 of 18
Equal weights (20/20/20/20/20)DialSheet 4.4Close CRM 4.1PhoneBurner 3.91 of 18
Value ignored (0/40/25/20/15)DialSheet 4.3Close CRM 4.3PhoneBurner 4.21 of 18

Sub-scores are editorial judgements recorded in the dataset and awaiting named-human review; the weights are on the methodology page. Change either and this table changes with it.