Head to head
DialSheet vs PhoneBurner: what the price gap actually buys
PhoneBurner costs $140 to $183 a seat with unlimited calling. DialSheet costs $29 for three seats plus wholesale telephony. We work out where the extra money is justified.
Pick DialSheet if
Your reps use under about 9,000 talk minutes a month, you want the software free or near-free, and you are comfortable spending five minutes connecting a Twilio account.
Pick PhoneBurner if
Your reps talk for several hours a day, voicemail drop is central to how you work the list, or you want one bundled bill with no separate carrier invoice.
Consider neither if
If you need the dialer inside HubSpot or Pipedrive, neither of these is the answer and Kixie is. If you need genuine parallel dialing on five or more lines, look at Salesfinity at a published $299 month to month, or CloudTalk's ten-line add-on at €39 per user.
DialSheet vs PhoneBurner at a glance
Verified against each vendor's own pricing page on 2026-09-04.
| DialSheet | PhoneBurner | |
|---|---|---|
| Our score | 4.6/ 5 | 3.9/ 5 |
| Cheapest published price | Free plan | $140/user/mo |
| Seat minimum | 1 | 1 |
| Annual contract required | No | No |
| Free plan | Yes | 14-day trial |
| Dialing modes | power, parallel, click-to-call, preview | power, preview, click-to-call |
| Minutes | You connect your own Twilio account and pay Twilio directly at about $0.014 a minute for US outbound plus $1.15 a month per local number, with no markup added. A managed line at $49 a seat is available if you do not want a Twilio account, and includes 1,500 minutes. | Unlimited calling is included on every tier, which is the strongest thing about PhoneBurner's pricing. SMS is capped at 1,000 outbound messages a month on Premium. |
| Bring your own Twilio | Yes | No |
| CRM built in | Full CRM | Full CRM |
| AI call summaries | Higher tier | Higher tier |
| Two-way SMS | Limited | Limited |
| G2 | No listing | 4.7 / 5 (~285) |
The disclosure first
This comparison names the two places PhoneBurner wins outright rather than burying them, because a comparison that never concedes anything is one you should not trust.
If you only read one paragraph: PhoneBurner has voicemail drop and DialSheet does not, and PhoneBurner's unlimited minutes are genuinely cheaper above roughly 9,000 talk minutes a rep a month. Those are real differences that decide real purchases.
Side by side
| DialSheet | PhoneBurner | |
|---|---|---|
| Software price | $0 free tier, $29/month per 3 seats | $140 to $183/user/month |
| Telephony | Your own Twilio, ~$0.014/min | Unlimited, included |
| Free plan | Yes, permanent, includes the dialer | No, trial only |
| Lines | 2 to 4 on Pro | 1 |
| CRM | Full, included | Adequate, included |
| AI transcription and summaries | On Pro | Premium tier only |
| Voicemail drop | No | Yes |
| Open source | Yes, MIT, self-hostable | No |
| Setup | ~5 minutes to connect Twilio | Immediate |
| Support | Community and email | Business hours, better resourced |
| Public review corpus | Effectively none | 4.7 on G2 across ~285 reviews |
The arithmetic, at three team sizes
Reps dialing 150 numbers a working day, 5 percent connect rate, 22 percent voicemail rate, 2.5 minutes of average talk time.
| Team | DialSheet all in | PhoneBurner Standard | Annual difference |
|---|---|---|---|
| 1 rep | ~$46/month | $140/month | ~$1,128 |
| 3 reps | ~$79/month | $420/month | ~$4,092 |
| 10 reps | ~$282/month | $1,400/month | ~$13,416 |
Those are software-plus-telephony totals on both sides. PhoneBurner's column is software only, because its minutes are included.
Where PhoneBurner is genuinely worth it
Above roughly 9,000 talk minutes a rep a month. That is about 150 hours of talking, and at that point unlimited calling costs less than paying $0.014 a minute. Consumer-facing desks with long conversations reach it. B2B reps essentially never do; the 150-dial-a-day rep above uses about 1,166.
Check your own talk minutes before assuming this does not apply. If you already have a phone bill, the number is on it.
Voicemail drop. PhoneBurner's is fast and well built. DialSheet does not have it at all. For a real estate or insurance desk leaving 200 pre-recorded messages a day, that single feature decides the comparison and no amount of price advantage changes it.
The track record. PhoneBurner has 4.7 on G2 across roughly 285 reviews and years of operating history. DialSheet has essentially no third-party review corpus. If your procurement requires an established vendor with public references, that is a legitimate constraint.
Where DialSheet wins
Price, by roughly a factor of five to twelve depending on team size, and the gap widens as you add people because pack pricing does not scale linearly.
The free plan. Not a trial. One user, 500 leads, 500 calls a month, with the actual dialer. That is the cheapest possible way to find out whether outbound works for your business before spending anything.
Multi-line. Two to four lines on Pro against PhoneBurner's one. Four is not ten, but one is one.
AI on the cheap tier. Transcription, summaries, extracted next steps and script-compliance scoring are on the $29 plan. PhoneBurner puts transcription on the $183 tier.
Number ownership. On a bring-your-own-Twilio setup the numbers are registered to your account. Leaving means pointing a different app at the same Twilio account, not porting. On PhoneBurner, leaving means a port.
Open source. MIT licensed and self-hostable, so the code and the data are both inspectable.
The setup difference, honestly
PhoneBurner: sign up, start calling.
DialSheet: sign up, create a free Twilio account, add a payment method, copy two credentials, paste them in. About five minutes, and it is five minutes inside a telephony console, which some buyers genuinely do not want to do.
DialSheet's answer is a managed line at $49 a seat with a number and 1,500 minutes included, which removes Twilio entirely. At that price the cost advantage mostly disappears against PhoneBurner, so the five minutes is worth doing.
Which to buy
Run one calculation and one check.
The calculation: your talk minutes per rep per month. Under 3,000, DialSheet is dramatically cheaper. Over 9,000, PhoneBurner is genuinely cheaper.
The check: do you drop voicemails? If yes, and it is central rather than occasional, PhoneBurner.
If the answer is under 3,000 minutes and no voicemail drop, which describes most B2B teams, the price difference is $4,000 a year for three people and there is nothing on PhoneBurner's side of the table to justify it.
Frequently asked questions
- Is DialSheet cheaper than PhoneBurner?
- Substantially. A three-person team pays about $79 a month all in on DialSheet, being $29 for the three-seat pack plus roughly $50 in Twilio charges at 150 dials per rep per day, against $420 a month on PhoneBurner Standard. That is a difference of roughly $4,092 a year. The gap widens with team size because DialSheet prices in packs rather than per user.
- Does DialSheet have voicemail drop?
- No. DialSheet has no voicemail drop feature, which is a genuine gap against PhoneBurner. For a real estate or insurance desk whose workflow depends on leaving high volumes of pre-recorded messages, PhoneBurner is the right choice regardless of price. For teams that leave live messages or few messages, it does not matter.
- When is PhoneBurner's unlimited calling actually cheaper?
- Above roughly 9,000 talk minutes per rep per month, which is about 150 hours. At that volume PhoneBurner's flat $140 seat costs less than paying about $0.014 a minute on a wholesale Twilio account. A typical B2B rep dialing 150 numbers a day with a 5 percent connect rate uses around 1,166 billable minutes, well below the threshold. Consumer-facing desks with long conversations are the case where it pays.