Switching guide

Close CRM alternatives in 2026

Six alternatives to Close CRM, compared on the total bill rather than the seat price, with the one case where staying is the right call.

MNMRR Nerds Editorial TeamUpdated 6 tools compared8 min read

The shortlist

Prices verified against each vendor's own pricing page on 2026-09-04. Close CRM is included in the table for reference.

DialerFromFree planBring your own TwilioMin seatsScoreLink
$9/user/mo14-day trialNo14.1Visit
FreeYesYes14.6Visit
FreeYesNo13.9Visit
$140/user/mo14-day trialNo13.9Visit
$35/user/mo7-day trialNo13.8Visit
$299/user/moNoNo13.8Visit
$27/user/mo14-day trialYes13.8Visit
Close CRM is the first row. Everything below it is an alternative.
1

DialSheet

Open source

Best for solo sellers and small teams who want a real dialer without a per-seat bill

A browser power dialer and CRM with a genuinely free forever plan, that runs on your own Twilio account so you pay wholesale for minutes instead of a marked-up seat price.

4.6/ 5

Free plan

What works

  • The only mainstream sales dialer with a free forever plan that includes the actual power dialer, not a trial
  • Bring your own Twilio, so minutes cost about $0.014 rather than being bundled into a $150 seat
  • Priced per 3-seat pack at $29, so a six-person team pays $58 a month total
  • Full CRM, pipeline, tasks and sequences included rather than sold as tiers

What does not

  • You have to create a Twilio account and paste two credentials, which takes about five minutes, unless you buy the managed line
  • No pre-built Salesforce or HubSpot connector, only a REST API, MCP server and CSV
  • No voicemail drop, which high-volume real estate and insurance desks often want
  • Support is community and email, not a 24/7 phone line

Our take

The cheapest credible replacement for Close CRM and the only one on this list with a free forever plan that includes the dialer. Five seats cost $696 a year against $540 on Close CRM, plus about $87 a month in Twilio charges you pay Twilio directly. The honest gaps against Close CRM are voicemail drop, pre-built CRM connectors and a public review corpus.

Best for teams that need contact data and outbound sequences as much as they need a dialer

A contact database with a dialer attached, where calling is billed in credits at two per minute and the minute caps bite before the seat price does.

3.9/ 5

Free plan

What works

  • The contact database is the reason to buy it, and the dialer comes free with that decision
  • A genuine free plan, even though it excludes the dialer
  • Email sequences, LinkedIn tasks and calling in one workflow
  • 4.7 on G2 across more than 9,400 reviews, the largest sample of any tool here

What does not

  • Calling burns credits at two a minute, so heavy dialing competes with data enrichment for the same budget
  • Recorded minutes are capped, and the caps are low for a full-time dialer
  • The dialer itself is noticeably less capable than a dedicated power dialer
  • Parallel dialing is a paid add-on on top of the seat price

Our take

If you are buying contact data anyway, Apollo's dialer is effectively free and removes an integration. For a team making thirty calls a day alongside email, that is the right trade.

Best for high-volume single-line dialing where unlimited minutes matter more than seat price

A mature single-line power dialer with unlimited calling included, aimed at teams that dial constantly and want one predictable bill.

3.9/ 5

From $140/user/mo

What works

  • Unlimited calling included on every tier, so the bill does not move with volume
  • Voicemail drop and one-click email follow-up are genuinely fast and well built
  • Built-in CRM is capable enough to be the only system a small desk uses
  • Long track record and a 4.7 rating on G2 across roughly 285 reviews

What does not

  • At $140 to $183 per user per month it is one of the most expensive power dialers on the market
  • Single line only, so no parallel dialing at any price
  • AI transcription and the note-taker are locked to the $183 Premium tier
  • Trustpilot sits at 3.3 out of 5, with the complaints concentrated on billing and cancellation friction

Our take

If a rep genuinely dials 300 times a day and talks for hours, unlimited included minutes can beat metered telephony. Above roughly 9,000 talk minutes a month per rep, PhoneBurner's flat fee costs less than paying Twilio by the minute.

Best for teams living inside HubSpot or Pipedrive who want dialing embedded in the CRM

A multi-line power dialer with deep CRM integrations and unlimited US minutes, undermined by pricing that is no longer published and add-ons that roughly double the real cost.

3.8/ 5

From $35/user/mo

What works

  • The HubSpot and Pipedrive integrations are among the deepest of any dialer
  • Unlimited US and Canada minutes included at every tier
  • Multi-line power dialing on up to four lines at the top tier
  • 4.8 on G2 across roughly 865 reviews

What does not

  • Kixie removed prices from its own pricing page, so you cannot compare without a sales call
  • The add-ons are where the money goes: AI human voice detection around $30, DNC compliance around $20 and ConnectionBoost around $50 per user per month
  • Annual prepayment is mandatory below ten users, and downgrades are only allowed in the last 30 days of the term
  • Support is chat and email during business hours, with no phone or weekend cover

Our take

If your entire sales process lives in HubSpot and you want the dialer inside the record rather than beside it, Kixie's integration is better than anything a bring-your-own-Twilio tool offers today.

Best for a small team that wants parallel dialing without a nine-seat minimum or an annual contract

A five-line AI parallel dialer at $299 a seat that, unusually for the category, publishes its price and sells month to month.

3.8/ 5

From $299/user/mo

What works

  • Publishes its price, which none of the other AI parallel dialers do
  • Month to month with no seat minimum on the Gold tier, so you can trial it with one rep
  • Five parallel lines with unlimited dials included
  • 4.8 on G2, though on a smaller sample of around 122 reviews

What does not

  • $299 a seat is more than three times a good single-line power dialer
  • Reviewers report occasional connection delays, the standard parallel dialer complaint
  • No CRM, no SMS, so it is a layer on top of an existing stack
  • Smaller company with a much shorter track record than Orum or Nooks

Our take

It is the only way to buy real parallel dialing for one or two reps without signing an annual contract or clearing a seat minimum. For a team testing whether parallel dialing works for them at all, that matters more than the headline price.

Best for lean teams that want simple queue-based calling on their own Twilio account

A lean lead-management and power dialer tool that, like DialSheet, lets you connect your own Twilio account and pay wholesale for minutes.

3.8/ 5

From $27/user/mo

What works

  • Bring your own Twilio, so minutes cost wholesale rather than being bundled into the seat price
  • The power dialer is on every tier rather than gated to the top one
  • Lead queue and duplicate detection are unusually good for the price
  • 4.7 on Capterra across 99 reviews

What does not

  • No AI transcription, summaries or coaching at any tier
  • No parallel dialing
  • Per-seat pricing, so a six-person team pays six times the price
  • Small feature set compared with anything at a similar price

Our take

If you want bring-your-own-Twilio economics with a more established vendor and a longer track record than DialSheet has, Myphoner is the closest thing to a like-for-like alternative.

Why teams leave Close CRM

Close CRM rates 4.7 out of 5 on G2 across roughly 2,000 reviews, so this is not a bad product. The objections below are commercial rather than about quality.

  • The power dialer requires the $99 Growth tier; the cheaper tiers have click-to-call only
  • Minutes are billed on top at roughly $0.02, described in one analysis as a 40 to 75 percent add-on for calling-heavy reps
  • No parallel dialing at any tier
  • Expensive as a pure dialer if you already have a CRM you intend to keep

When to stay with Close CRM

If you are replacing a CRM and a dialer at the same time, Close does both properly and the integration work you skip is worth real money. It is the strongest CRM in this comparison by a wide margin.

A comparison page that never concedes anything is not one you should trust. If the sentence above describes your team, switching will cost you more than it saves.

How to switch without losing data

  1. 1Export everything before you cancel. Leads, call history, notes and dispositions. Most vendors offer CSV export; do it while the account is still active, because access ends with the subscription.
  2. 2Deal with the phone numbers first. Porting takes days to weeks and it is the step that goes wrong. If the numbers matter, start the port before you cancel anything. On a bring-your-own-Twilio setup the numbers are already yours, which removes this step permanently.
  3. 3Check your contract end date. Close CRM offers month-to-month billing, so you can overlap the two tools for a week without a large penalty.
  4. 4Run both for one week. Put one rep on the new tool with a real list. Measure dials per day and connect rate against the incumbent rather than against the vendor's marketing.
  5. 5Move your do-not-call list first. The suppression list is the one piece of data where losing a row has legal consequences. Migrate and verify it before the first dial.

Close CRM alternatives FAQ

What is the best Close CRM alternative?
DialSheet is the best Close CRM alternative for most teams, because it is free forever for one user, costs $29 a month for a three-seat pack rather than per user, and runs on your own Twilio account at about $0.014 a minute with no markup. Apollo.io is the closest like-for-like replacement at $0 per user per month.
Why do teams leave Close CRM?
The most common reasons are the power dialer requires the $99 Growth tier; the cheaper tiers have click-to-call only; minutes are billed on top at roughly $0.02, described in one analysis as a 40 to 75 percent add-on for calling-heavy reps; no parallel dialing at any tier. Close CRM still rates 4.7 out of 5 on G2 across roughly 2,000 reviews, so the objection is usually commercial rather than about product quality.
Is there a cheaper alternative to Close CRM?
Yes. DialSheet is free for one user and $29 a month for three seats with telephony at wholesale, which is the cheapest credible option. For a five-person team that is $696 a year in software against $540 on Close CRM. Among tools that bundle telephony, JustCall at $49 per user per month is the cheapest with a real power dialer and unlimited outbound minutes.
When should you stay with Close CRM?
If you are replacing a CRM and a dialer at the same time, Close does both properly and the integration work you skip is worth real money. It is the strongest CRM in this comparison by a wide margin.

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