Close's pricing page opens with $9. Its power dialer opens at $99. That gap of $90 a seat is the most misread number in this category, and it is the reason comparison tables on this site show the cheapest tier that includes a dialer rather than the cheapest tier.
The tiers
| Tier | Price | Unit | Power dialer | Notes |
|---|---|---|---|---|
| Solo | $9 | per month, annual, 1 user max | No | $19 monthly. No power dialer. |
| Essentials | $35 | per user per month, annual | No | $49 monthly. No power dialer. |
| Growth | $99 | per user per month, annual | Yes | $109 monthly. Adds the power dialer. |
| Scale | $139 | per user per month, annual | Yes | $149 monthly. Adds the predictive dialer. |
Prices read from close.com/pricing on 2026-09-04, archived the same day. Figures are the vendor's own published pricing. The full record is in the verification log.
The second bill
Close meters calling rather than bundling it. Its own page puts most outbound calls at about $0.02 a minute and numbers from about $1 a month, which is roughly 43 percent above Twilio's published wholesale rate of $0.014. That markup is normal for a bundled product and it is not hidden. What matters is the size of it at volume.
| Rep profile | Talk minutes a month | Minutes at about $0.02 | Growth seat all in |
|---|---|---|---|
| Light calling, 30 dials a day | ~250 | ~$5 | ~$104 |
| Standard SDR, 150 dials a day | ~1,166 | ~$23 | ~$122 |
| Heavy caller, long conversations | ~3,000 | ~$60 | ~$159 |
One published analysis puts the add-on at 40 to 75 percent of the seat price for calling-heavy reps, which lines up with the middle row.
What Close is worth paying for
If you are replacing a CRM and a dialer at the same time, Close does both properly and the integration work you skip is worth real money. It is the strongest CRM in this comparison by a wide margin.
That judgement is not a hedge. Close is a genuine sales CRM with calling designed into it rather than bolted on, and the alternative to buying it is buying a CRM and a dialer and then paying somebody to make them talk to each other. Pipeline, email sequences, SMS, reporting and calling in one system, with 4.7 on G2 across roughly 2,000 reviews, is a defensible $99.
Where it costs more than it should
- The power dialer requires the $99 Growth tier; the cheaper tiers have click-to-call only. Source, confirmed 2026-09-04.
- Minutes are billed on top at roughly $0.02, described in one analysis as a 40 to 75 percent add-on for calling-heavy reps. Source, confirmed 2026-09-04.
- No parallel dialing at any tier. Source, confirmed 2026-09-04.
- Expensive as a pure dialer if you already have a CRM you intend to keep. Source, confirmed 2026-09-04.
The same three seats elsewhere
| Tool | Software a month, 3 seats | Minutes | All in a month | A year |
|---|---|---|---|---|
| Close CRM | $297 | Billed on top | Software plus metered minutes | Not computable |
| DialSheet | $29 | $52 own carrier | $81 | $972 |
| JustCall | $147 | Bundled | $147 | $1,764 |
| Kixie | est. $195 | Bundled | est. $195 | est. $2,340 |
| PhoneBurner | $420 | Bundled | $420 | $5,040 |
Close's row is software only; add roughly $70 a month of metered minutes for three reps at 150 dials a day.
The comparison is only fair if you read it as a question about scope. Against a dialer, Close is expensive. Against a CRM plus a dialer plus the integration between them, it is competitive. The buyers who regret it are the ones who already have a CRM they intend to keep and bought Close for the dialer, which is the case its own pricing structure makes hardest to see.
DialSheet is the cheapest row here and is built by the author of this site. It includes a CRM, and that CRM is nowhere near Close's: no native email integration of Close's depth, no reporting suite, no Salesforce or HubSpot connector. Where DialSheet loses sets out the rest.
Before you sign
- Decide whether you are buying a CRM or a dialer. If it is a dialer, price a dedicated one first.
- Confirm the tier you need is Growth, not Essentials, and budget the $64 a seat difference.
- Estimate your talk minutes and add the metered cost to every seat before comparing.
- If you need parallel dialing, Close has none at any tier.
- Ask what happens to your call recordings and numbers if you leave.
Frequently asked questions
- How much does Close CRM cost?
- Four published tiers on annual billing: Solo at $9 for one user, Essentials at $35, Growth at $99 and Scale at $139 per user per month. Monthly billing is $19, $49, $109, $149. Calling minutes are billed on top at roughly $0.02 a minute. Read from Close's own pricing page on 2026-09-04.
- Which Close tier includes the power dialer?
- Growth, at $99 per user per month on annual billing. Solo and Essentials have click-to-call only, so the $9 figure at the top of the pricing page buys a CRM with a click-to-dial button rather than a dialer that works a list. The predictive dialer needs Scale at $139.
- Does Close charge extra for calling?
- Yes. Close's own pricing page states that most outbound calls cost around $0.02 a minute with phone numbers from about $1 a month. For a rep who spends the day on the phone that lands as a 40 to 75 percent addition to the seat price, so budget $130 to $180 a seat all in rather than the tier price.
- Is Close worth it as a dialer?
- As a dialer alone, no, and its own numbers say so: the power dialer needs a $99 seat and minutes are metered on top, for single-line dialing that a $29 pack-priced tool performs the same way. As a CRM with calling built in from the ground up it is the strongest product in this comparison, and if you are replacing a CRM and a dialer in one purchase, the integration work you skip is worth real money.
- What is a cheaper alternative to Close for calling?
- If you are keeping your CRM, a dedicated dialer costs a fraction: DialSheet at $29 a month for a 3-seat pack with minutes on your own carrier, or JustCall at $49 a seat with unlimited outbound. Neither replaces Close's CRM, which is the point: you are choosing whether to buy one system or two. DialSheet is built by the author of this site.
How to cite this page
Abhi Chawla. "Close CRM pricing in 2026, and where the dialer actually starts." MRR Nerds, 2026-09-08. https://www.mrrnerds.com/guides/close-crm-pricing. Accessed 2026-09-08.
The underlying vendor data is published at /data under CC BY 4.0. Cite the dataset for numbers, this page for the analysis.